Shipping policy

Due to Covid-19 Packages may be faced with delays beyond our control such as customs and postal delays.

Also keep in mind shipping times may be extended due to COVID-19

**Please allow 3-5 business days to process new orders. Once your order has been processed you will receive an email when your order is shipped out with shipping details and tracking information. 

Once order has processed:

Shipping timeframe is currently 3-6 or 5-7 days, depending on the postal service in your area.
Expedited Shipping is 2-4 days and offered at checkout. (When available)

We all know the feeling we all get when we click the "Complete Order" button.

2 minutes later like where's my order??? We are excited as you are to receive the goodies you just bought. So why we strive to get your order out as quickly as possible.

Please note, Boozay Collctn is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons. Further, items purchased on pre-order are subject to varying shipping times per the item description and preorder policy.

We do not ship Saturdays, Sundays, or holidays. Our office, warehouse, and couriers will be unavailable during the following public holiday dates: Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day & New Year's Day. Any orders placed on these days, or AFTER cut-off on the day before, will be dispatched the following business day. Please allow a few more days for delivery during these high-volume seasons to avoid disappointment. We will continue to ensure your order gets to you ASAP; however, we do appreciate your patience!

Please note delivery dates included in the description of items are approximate and subject to change without notice.

Lost Packages where tracking shows delivered.
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results. Depending on results items may reship.

BOOZAYCOLLCTN IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING AND WE WILL SEND RETURN LABEL IF ITEM NEEDS TO BE SENT BACK.